Email Etiquette

Yes, you read right! Social media and texting have made us lazy and too relaxed, especially in professional settings. You would be surprised how often people, especially millennials include text language, internet acronyms and improper grammar in a professional setting. Emphasis on professional setting, there is a time and place for everything; I’m a fan of emoji’s and acronyms as much as the next person.

DO’s

-Have a greeting. Long gone are the days of Dear Mrs. and To Whom it May Concern, but you still need a greeting. Hello is sufficient if you don’t know the name of the person and doesn’t compromise your professionalism. Personal greeting are much more acceptable today, than the older introductions which are old fashioned.

-Have a strong subject. Thirty-five percent of email recipients open email based off the subject line (ConvinceandConvert.com).

-Lose the casual tone, your coworkers and prospective employers are not your friend. Once relationships and company culture is established you can determine how you want to communicate, but until then it’s much safer to be professional over anything.

-Use punctuation! Periods, apostrophes, commas, capital letters, etc. Please use them. If you can’t draft a proper email, how qualified can you be for the position? When job searching your communication and resume are the only things hiring managers have to go off of. A sloppily executed email is sure to stand out, and not in any way positive.  

-Sign-off your email in closing. Thank You and Best, are my go to. They are simple and effective, which is what emails should be.

DON’Ts

-Use internet acronyms and popular slang. Nothing is on ‘fleek’ at work.

-Use emoji’s. The most I have seen is a smiley face in an email, and this was after a relationship has been established with the recipient, not before. I suggest waiting until you know the company culture and structure first.   

-Be aware of trash talk emails. These can haunt you. We all get frustrated and want to vent but we need to be wary of it. People have accidentally cc’d the wrong person or it falls into the subjects of hatreds mail box.

-Waste time. According to FastCompany.com 55% of email users don’t open and read emails regularly, this includes business and personal accounts. Don’t spend a lot of time talking about the weather or pop culture. A brief how are you, hope all is well is succinct without being considered rude. Then dive into your email and address what you need, keep it short.

Basic information is essential information, and I hope that it helps remind us all to remain professional when we send correspondence. The last thing you want is a bad email in your boss's inbox. There are literally thousands of tips online in regards to writing emails so feel free to do a bit of research yourself to find methods that work for you